Customer Service Solutions Tailored to Your Business
Your products and services each offer unique benefits for your customers, so does Intelicare Direct. We get to know you, your business practices and products thoroughly before any recommendations are made. Don’t worry, you won’t have to fill out a generic qualifying form with tedious questions; instead you will chat one-on-one with a representative of Intelicare Direct. Our leadership not only advocates best practices in customer service, but champions them every day. Intelicare Direct personally consults with every client before launching a tailored solution, unique to a company’s current business climate and customer needs.
After the discovery and recommendation phase, we will hand pick a team of experts from our customer service team that will be your dedicated resource. The team will be trained thoroughly based solely on your business practices; after all, this is not a one-size-fits-all industry. The education components, content and length of training vary based on each client. We invest the time in education to ensure that we are operating as an extension of your company and that every process is executed to the highest standard, yours.